Mumbai: Gupshup, the leading global Conversational AI and messaging platform, has raised over $60 million in a combination of equity and debt financing from Globespan Capital Partners and EvolutionX Debt Capital.
The funding will fuel the platform’s growth strategy by expanding its AI-driven conversational engagement solutions across India, the Middle East, Latin America, and Africa.
With over 50,000 enterprise clients in 130+ countries, the platform continues to lead the market in conversational automation, offering businesses seamless, human-like interactions across messaging and voice channels.
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Its advanced AI solutions have been widely recognized by industry analysts including Gartner, IDC, and Juniper for enabling businesses to drive higher conversions, improve customer satisfaction, and reduce operational costs.
Gupshup to Deepen Presence in Key Geographies
The newly secured capital will be deployed to deepen the platform’s presence in key geographies, accelerate the adoption of its AI Agents, and scale its platform innovation across marketing, sales, and support functions.
“Gupshup has turned the vision of Conversational AI into enterprise-scale reality,” said Andy Goldfarb, Co-Founder and Managing Partner at Globespan Capital Partners. “From India to Brazil and the Middle East, Gupshup’s AI-powered Conversation Cloud is revolutionizing how businesses connect with customers.”
“This investment positions us to meet extraordinary global demand for Conversational AI,” added Beerud Sheth, Founder and CEO of Gupshup. “AI Agents are no longer experimental – they’re mission-critical for businesses seeking competitive advantage through superior engagement.”
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According to Rahul Shah, Partner at EvolutionX, “Gupshup has consistently led every wave of the messaging industry, from SMS to AI agents, achieving strong revenue and margin growth.”
Gupshup’s feature-rich platform includes tools like Conversational AI Agents, Click-to-Chat Ads, AI Campaign CoPilot, Agent Assist, Personalize, and Campaign Manager, empowering brands to automate everything from product discovery to post-sale support.
The platform currently powers over 120 billion messages annually, further solidifying Gupshup‘s position as the go-to partner for scalable conversational engagement globally.
